At times , servers of your Bank Account send late
confirmation due to Security Checks or tech issues at their end. Unfortunately ,
we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already
Generated the Refund Request and your money will be transferred back to your
bank account / payment source.
Refund timelines depend on your Payment Source. Usually its
5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few
of the banks take more than that.
Qisa means story, and at Qisa, every plate tells one.
Our story unfolds along the countries of the Southern Spice Route — a historic passage that connected cultures, cuisines, and communities through trade, migration, and shared traditions. Long before borders were drawn, spices traveled freely, carrying with them techniques, rituals, and flavours that shaped tropical kitchens across regions.